PLEASE PAY ATTENTION, THERE ARE DIFFERENT POLICIES FOR RETREATS, WORKSHOPS AND COACHING.
To book a retreat, you have two options, to pay in full or make a deposit. First payment is always 50% of total amount and then depending on how far away the event is, you can split the rest. Full payment needs to be cleared at minimum of 30 days before event.
For places that have a wait list, a 24hr courtesy hold will be offered.
It is your responsibility to read and understand our cancellation policy before making a reservation.
Naturally, no one books with the intention of cancelling or postponing their retreat, but unexpected things do happen, so please purchase travel cancellation insurance once you have made your reservation.
“Cancellation” is defined as not attending your scheduled Gretarsson ehf retreat, including postponing or rescheduling.
“You” refers to the guest booking at gretarsson.is.
“We” refers to Gretarsson ehf.
TRAVEL AND CANCELLATION INSURANCE
When buing into a retreat it’s always good to have a travel insurance. Please be sure that your insurance policy covers you for all relevant sport activities you will be engaging upon on your retreat & trip cancellation.
Depending on the policy and conditions, travel cancellation insurance will pay for some or all cancellation fees.
With most agencies, insurance must be purchased within 14 days of making your reservation.
We love World Nomads Travel Insurance as this covers you for all activities during a Gretarsson ehf retreat.
GUEST CANCELLATION POLICY
If you cancel your trip, Gretarsson ehf our refunds are as following.
Depending on when you cancel, cancellation penalties may apply.
Fees are determined by the following schedule:
- If you cancel more than 60 days before your retreat start date, 90% of your payment may be refunded or applied to another Retreat.
- If you cancel 30 – 59 days before your retreat start date, 50% of your payment may be refunded or applied to another Retreat. You will forfeit 50% of the price of your retreat.
- If you cancel 15 – 29 days before your retreat start date, 30% of your payment may be refunded or applied to another Retreat. You will forfeit 70% of the price of your retreat.
- If you cancel 14 days or less before your retreat start date, you will forfeit your entire payment.
- You are on the other hand, welcome to transfer 100% of your payment to another name if someone you know wishes to go to the retreat in your place given that that person is eligible. ( same sex in shared room etc)
Exceptions to our policy cannot be made for any reason. We do not offer credit for a guest arriving late or leaving early. You must submit your signed Participant Agreement form within one week of booking or 30 days prior to retreat start date, whichever comes first. Guests who fail to do so may be subject to an automatic cancellation and the above policy will apply.
GRETARSSON EHF CANCELLATION POLICY
While we have never cancelled a retreat to date, if Gretarsson ehf must cancel a booked retreat date for any reason, you may transfer your full retreat payment to another retreat, or you may request a refund of your payment to us, constituting a full settlement.
Gretarsson ehf is not responsible for your expenses incurred in preparation for any cancelled retreat, such as airline tickets, loss of work, and/or other costs associated with preparing for your trip.
Sylwia’s workshops are held in different yoga studios. Even though, in some cases, they are advertised on our page, gretarsson.is, all transactions are made with the studio and depends on the studio’s policies.
If you have selected to take your life on a different level through life coaching, then we offer different options. We do ask you to carefully read and understand these before signing my terms of service form.
- There are no refunds available on single sessions if cancelled within 36 hours.
- If you cancel all sessions within 36 hours of our first scheduled session or fail to make the call, I will deduct the cost of one session at the prevailing rate prior to refunding you money.
- If you buy 5 session package and for some reason don’t use them all, you can request a refund for remaining sessions. But note that used sessions will be calculated at a full “single session” prices.
- If you buy 10 session package, the same thing applies as above until you have reached 5 sessions. After that used sessions will be counted at 5 session discount price and the difference refunded.
- Refunds must be requested within 30 days of the last session. After 30 days no refunds will be given, although the sessions can be saved for up to 12 months from the starting date of Life Coaching
- Unused sessions may be gifted to a friend or family member presuming I deem that person is suitable for Life Coaching.
- If there are any areas of this policy that you are not comfortable with please advise me and do not sign the terms of service form.
If you have any questions, please send me mail to firstname.lastname@example.org